An assistant that knows your business
A custom AI chatbot trained on your specific services, documentation and FAQs — answering customers around the clock, qualifying and routing leads, and handing off to your team at exactly the right moment with full conversation context.
- Fixed-price quote in 24 hours
- You own the source code
- Support after launch
Generic chatbots frustrate customers because they don't know anything useful about the specific business they're deployed on. We build custom AI assistants using Retrieval-Augmented Generation (RAG) — trained specifically on your service documentation, product details, pricing, FAQs and past support conversations. The result is a chatbot that gives accurate, on-brand answers instead of generic deflections, captures leads automatically and escalates to your human team with full context when a conversation exceeds its capability.
Tools and technology we use
From answering the same question all day to answering it once
It starts the moment a visitor asks a question. Here is what used to happen, and what happens instead.
Before
Done by hand
- The same handful of questions arrive every day
- Replies wait until somebody is at a desk
- Enquiries at night are lost by morning
- Details are scattered across inboxes and chats
After
Handled automatically
- Understood. The question is interpreted, not keyword matched
- Answered. Replied from your own content, instantly
- Qualified. The useful details are gathered in conversation
- Handed over. A real enquiry reaches your team with context
The automated flow
Instant
replies at any hour
Captured
leads instead of missed ones
Trained
on your business, not the internet
If any of the "before" column looks familiar, that is the part worth automating first.
Scope this for my businessEverything included
Every project is scoped to your needs. These are the capabilities we bring to this service.
Trained on Your Knowledge Base
RAG architecture grounds every response in your actual documentation, service descriptions, FAQs and pricing, with guardrails so it says "I don't know" instead of guessing.
24/7 Customer Support
Handles common enquiries, troubleshooting steps, order status, account questions and service explanations around the clock without staffing costs.
Lead Qualification & Capture
Conversational qualification flows gather contact details, project requirements and budget range, then route qualified leads directly to your sales team.
Intelligent Human Handoff
Detects when a conversation exceeds its capability or when a user is frustrated, and escalates to a human agent with the complete conversation context attached.
Multi-Channel Deployment
Deploy the same trained model on your website, web app, WhatsApp Business, Facebook Messenger or internal Slack/Teams without retraining for each platform.
Continuous Learning & Improvement
Analytics dashboard shows which questions are answered well, which aren't and where users drop off — enabling regular knowledge base updates and model improvements.
A clear path from idea to live
You see progress at every stage, and nothing is built without your approval.
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1
Gather
Collect and structure your knowledge base — docs, FAQs, service details.
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2
Build
Implement RAG pipeline: vector store, retrieval and LLM integration.
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3
Design
Define conversation flows, tone of voice and escalation triggers.
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4
Integrate
Embed on your website and connect to CRM, ticketing and notification systems.
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5
Launch
Go live with safety guardrails, fallback responses and monitoring.
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6
Improve
Analyse real conversations, update the knowledge base and retrain regularly.
What changes for your business
The practical difference you can expect once the work is done.
Instant, accurate answers
Customers get correct information about your specific business immediately — not generic responses or "please contact us".
More qualified leads
Conversational lead capture collects better information than a contact form — and routes to the right person instantly.
Reduce support workload
Routine questions are answered automatically, so your team spends its time on the conversations that need a person.
Consistent, on-brand voice
Every response reflects your brand tone and is grounded in your own content, with clear limits on what it will and will not answer.
Never misses a lead
A 3am enquiry gets a full, helpful response and a next-day follow-up queued — not a bounce because nobody was online.
Measurable ROI
Conversation analytics show volume handled, leads captured, escalation rates and customer satisfaction — easy to justify the investment.
Common questions
Something else on your mind? Ask us directly and you will get a straight answer.
Will the chatbot make things up?
It is built to answer from your own content and to say when it does not know, then hand the conversation to your team. We test it on real questions before launch.
Where can the assistant run?
On your website or web app, and on channels such as WhatsApp Business or Facebook Messenger, all using the same knowledge.
How do we keep its answers up to date?
You update the content it learns from, such as FAQs, prices and service pages, and the assistant uses the new information straight away.
Ready to get started?
Tell us what you need and we will send a written scope and a fixed price, usually within 24 hours.
Start for just $20 advance — or book a free meeting
Have a project in mind?
Every engagement is scoped precisely to your needs. Tell us what you're trying to achieve and we'll respond with a detailed, fixed-price quote — usually within 24 hours.