Shawon Web Shawon Web
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Privacy Policy

Last Updated: January 16, 2026 • Effective Date: January 16, 2026

1. Introduction

Welcome to Shawon Web ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (shawonweb.com), use our SaaS products, hire our development services, or register domains through our platform.

By accessing or using our services, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this policy.

2. Information We Collect

We collect information to provide better services, process transactions, and comply with legal requirements (specifically for domain registration).

A. Personal Information

When you register for an account, purchase a product, or book a service, we may collect:

  • Identity Data: Name, Username.
  • Contact Data: Email address, Phone number, Billing Address.
  • Professional Data: Job title/Designation (for profile display).

B. Payment Information

We do not store your complete credit card numbers on our servers. All payments are processed by third-party payment gateways (e.g., Stripe, PayPal, Local BDT Gateways). We store only the transaction ID and payment status to verify your purchase.

C. Domain Registration Data (Crucial)

If you purchase or transfer a domain through Shawon Web:

  • We are required by ICANN and registry operators to collect specific information: Registrant Name, Address, Email, and Phone Number.
  • This data is shared with our registrar partner (Cloudflare) to fulfill your order.

D. User-Generated Content

  • Profile Pictures & Files: Images or files you upload (stored in our secure /uploads/ directories).
  • SaaS Data: Data you input into our products (e.g., your inventory lists in our POS system, client data in our CRM).

3. How We Use Your Information

We use the collected data for the following purposes:

  • Service Delivery: To provide and maintain our SaaS products and custom development services.
  • Domain Fulfillment: To register, renew, and manage domain names on your behalf via the Cloudflare API.
  • Communication: To send you login credentials, invoices, expiration notices, and service updates.
  • Security: To monitor for fraudulent activity and unauthorized access.

4. Use of Artificial Intelligence (Vibe Coding)

As a "Vibe Coding" agency, we utilize advanced AI tools (such as Cursor, Claude, ChatGPT, and GitHub Copilot) to assist in code generation and debugging.

  • Code Privacy: We do not input your sensitive personal data (PII) or confidential business logic into public AI models for training purposes without your consent.
  • Processing: Anonymized code snippets may be processed by these third-party AI providers solely for the purpose of generating software solutions for you.

5. Sharing Your Information

We do not sell your personal data. We only share information in the following specific scenarios:

  • Service Providers: With third-party vendors who perform services for us (e.g., Payment Processors, Email Delivery Services).
  • Domain Registries (Cloudflare): When you register a domain, your contact information is transmitted to Cloudflare and the respective Top-Level Domain (TLD) registry as required by international law.
  • Legal Compliance: If required by law, subpoena, or to protect the rights and safety of Shawon Web and our users.

6. Data Storage and Security

  • Storage: Your data is stored on secure servers. User-uploaded files are isolated in specific directories (/uploads/users/) to prevent overwriting during system updates.
  • Security Measures: We use SSL encryption (HTTPS) for all data in transit. We implement database access controls and regular security audits.
  • Password Security: We hash passwords using industry-standard encryption. We never store passwords in plain text.

7. Domain Names & WHOIS Privacy

  • Public WHOIS: By default, domain regulations may require some registrant data to be publicly available in the WHOIS database.
  • Privacy Protection: Where supported by the registry and Cloudflare, we enable WHOIS Privacy Protection by default to mask your personal contact details from the public.

8. Your Rights

You have the following rights regarding your data:

  • Access & Edit: You can review and edit your personal profile, designation, and billing info via your Client Dashboard.
  • Data Portability: You may request an export of your data.
  • Deletion: You may request the deletion of your account. Note: Domain name registrations are regulated assets and cannot be "deleted" instantly; they must expire or be transferred.

9. Cookies and Tracking

We use cookies to:

  • Keep you logged in (Session Cookies).
  • Remember your preferences (e.g., Theme selection).
  • Analyze site traffic (Analytics).

You can control cookie preferences through your browser settings.

10. Third-Party Links

Our website may contain links to third-party tools or resources. We are not responsible for the privacy practices of those external sites.

11. Changes to This Policy

We may update this policy from time to time. We will notify you of any significant changes via email or a prominent notice on your Dashboard.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]