Privacy Policy

At Shawon Web ("we," "our," or "us"), we respect your privacy and are committed to protecting the personal data of our clients and users. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website, purchase our products, subscribe to our services, or engage us for custom solutions.

We may collect personal identification information including, but not limited to:

• Account Information: Your name, email address, phone number, and billing address when you register an account or make a purchase.
• Payment Information: Payment details processed securely through our payment gateways (PayPal, bKash, or card payments) when you purchase a product, subscribe to a service, or register a domain.
• Service Data: Information you provide when requesting custom development services, including business requirements, project specifications, and related business data strictly within the scope of the project.
• Subscription & License Data: License keys, subscription status, domain bindings, and usage analytics necessary to manage and validate your product subscriptions.
• Technical Data: IP addresses, browser type, and device information collected automatically for security, analytics, and to prevent abuse.

We collect and use your information for the following purposes:

• To provide, operate, and deliver the services, products, and subscriptions you have purchased or requested.
• To create and manage your account, process transactions, and send related information (invoices, receipts, order confirmations).
• To generate and manage product subscriptions, license keys, and domain registrations on your behalf.
• To communicate with you regarding service updates, security alerts, subscription renewals, domain activation status, and technical support.
• To send you occasional informational updates via email about your account, products, or services you have purchased.
• To improve our website, products, and services based on aggregated and anonymised usage data.

By using our services, you agree to receive the following types of email communications from us:

We deploy our systems on highly secure infrastructure (including Cloudflare and industry-standard hosting providers). We use enterprise-grade encryption, secure authentication, and CSRF/HMAC protections to safeguard your data against unauthorised access, alteration, or destruction.

We retain your personal data for as long as your account is active or as needed to provide you with our services. If you close your account or request deletion, we will remove your personal data within a reasonable timeframe, except where we are required to retain it for legal or regulatory obligations.

We may use third-party services for payment processing (PayPal, bKash), domain registration (Cloudflare), email delivery, and analytics. These providers have access only to the data necessary to perform their functions and are bound by their own privacy policies.

Our website uses essential cookies for session management, authentication, and currency preferences. We do not use invasive third-party tracking cookies for advertising purposes.

You have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data (subject to legal obligations).
• Opt out of non-essential email communications at any time.

For any privacy-related inquiries, please contact us via our Contact page or email us at [email protected].