Privacy Policy

At Shawon Web ("we," "our," or "us"), we respect your privacy and are committed to protecting the personal data of our clients and users. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our SaaS applications, ERP systems, and AI automation services.

1. Information We Collect

We may collect personal identification information including, but not limited to, your name, email address, phone number, and payment information when you purchase a product or request a custom audit. When building custom architecture, we may also process your business data strictly within the scope of the project requirements.

2. How We Use Your Data

• To provide, operate, and maintain our custom automation workflows.
• To process transactions and send related information (invoices, receipts).
• To communicate with you regarding updates, security alerts, and technical support.
• To train dedicated AI language models strictly authorized by you for your specific business use cases.

3. Data Security

We deploy our systems on highly secure infrastructure (including Cloudflare and AWS). We use enterprise-grade encryption to protect your data against unauthorized access, alteration, or destruction. We do not sell your personal data to third parties.

4. Your Rights

You have the right to request access to the data we hold about you, to request corrections, or to request deletion of your data. For any privacy-related inquiries, please contact us directly via our Contact page.